Posts

Conclusion

In today’s competitive world, the key to success in any business relies on customer satisfaction. As a result, servicing customer needs has become a priority for many organizations. However they have failed to act upon the satisfaction of the employees, who are the internal customers of the firm. Employers need to understand that a content and motivated employee has a higher probability of making significant contributions to the organization. Increasingly, successful organizations are realizing that they need to actually put their employees first — not their customers. When employee well-being is a top priority, it’s very likely that workers will be happy. And happy workers translate into happy customers — think service with a smile. As long as employees are engaged with the organization, they become committed towards the work they perform and they become assets to the organization. therefore, employers must do what ever possible to create engaged employees, engaged employee...
Post a Comment
Read more

Organizational Change Management

Image
Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change. Change affects most important asset, the people in an organization. Losing employees is costly due to the associated recruitment costs and the time involved getting new employees up to speed. Each time an employee walks out the door, essential intimate knowledge of your business leaves with them. However, organisational change is a constant in organisations today and can be driven by a number of different forces, including customers, markets and technology. The consequences of not managing change effectively can be devastating and long lasting, so it’s important that people who undertake take the change understand the potential issues and equip themselves with techniques to support chang...
Post a Comment
Read more

Organizational Culture

Image
In simple terms the culture could be defined as “How we do things around here in the organization”. Organization culture is the sum of values & rituals which serve as ‘glue’ to integrate the members of the organization (Permin, 2016). Culture also includes the organization’s vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits. One of the most important building blocks for a highly successful organization and an extraordinary workplace is “organizational culture” (Rick, 2015). The most important thing about culture is that it’s the only sustainable point of difference for any organization. Anyone can copy a company’s strategy, but nobody can copy their culture, it is grown with the company and cannot be replicated exactly.  Culture is driven by leadership. How leaders behave, what they say, and what they value drives culture. An organization's culture can ultimately determine its success or failure. A company filled with people worki...
Post a Comment
Read more

Work-Life Balance

Image
Work-Life Balance does not mean an equal balance. Trying to schedule an equal number of hours for each of our various work and personal activities is usually unrewarding and unrealistic.  The best individual work-life balance will vary over time, often on a daily basis. The right balance for us today will probably be different for tomorrow. The right balance for us when we are single will be different when married, or if we have children or when we start a new career versus when we are nearing retirement. There is no perfect, one-size fits all, balance we should be striving for. The best work-life balance is different for each of us because we all have different priorities and different lives. That is the basics of work-life balance!.  Climbing the organizational ladder often requires employees to work long hours and deal with difficult and complex issues. Some days on the job are likely fun and positive and other days are tension-filled and stressful. A c...
Post a Comment
Read more

Workforce Diversity

Image
Diversity in workforce has become a global discussion in the recent years. Even in the world arena and in the organizational view point diversity in workforce promoted aggressively. What this means is that the employer or the organization adopts a policy wherein they do not differentiate between applicants on the grounds gender, colour, disability, caste or ethnicity but the merit and skills are the sole criterion when deciding the suitability of a potential recruit.  Organizations have now understood the imperatives of diversified workforce and its impact on the productivity and growth of an organization. Workplace diversity goals can require modifications to recruitment strategy or outreach to identify a diverse pool of qualified applicants. Following could be identified a few of benefits which an organization going to reap by bringing in diversity.  1. Wider talent pool and skills set Individuals from diverse backgrounds can offer a selectio...
4 comments
Read more

Employee Engagement

Image
Jack Welch, former CEO of General Electric stated in one of his articles that “Any company trying to compete with competitors should figure out a way to engage the mind of every employee” (Gupta, 2013). The passion, enjoyment and commitment, one has as far as his job is concerned may defined the level of engagement he has towards the organization. Those engaged employees are the ones they work hardest, stay longest and perform best. This engagement makes them citizen of the organization and their effort may take the organization into greater heights and finally towards successful results in terms of company expectations. Therefore, Contemporary organizations are put everything forward and try very hard to get their employees engaged with them. Some consider the lack of employee engagement an epidemic. Despite more awareness, the low rate of engagement hasn't budged in more than a decade. The number of “actively disengaged workers” continues to be twic...
1 comment
Read more

Talent Hunt and Interviews

Talent Hunt In search of right people with right skills and attitude could be termed as Talent Hunt. This may yield the right and the expected results in terms of people. It was also said that “When you hire people who are smarter than you, you prove that you are smarter than they are”, so said Robert Henry Grant. There was a saying in recruitment perspective ‘people are your most important asset’ but is not always accurate, says Jim Collins. He claims that rather than “people”, it is the “right people” that make up the best asset of an organization.  Acquiring the best candidate for a job role can be strategic move in order to gain the competitive advantage for an organization. On the other hand, ineffective recruitment and selection can also result in enormous disruption, reduced productivity, interpersonal difficulties and interruptions to operations, customer service and long-term costs.  As it is clearly understood in today’s context, its par...
9 comments
Read more